Statement regarding duty to inform (Data privacy statement)

Table of Content

1) Collection, processing and use of personal data
2) Data storage
3) Integration of the Trusted Shops Trustmark
4) Note regarding e-mail advertising
5) Your rights
6) Use of the contact form
7) Cookies
8) Google Analytics
9) Use of Facebook Social Plugins

Data protection is a matter of trust and we value your trust. We respect your private and personal sphere. To provide you a secure feeling when visiting our website we strictly observe the legal provisions (General Data Protection Regulation (GDPR), Telecommunications Act 2003 (TKG)) when processing your personal data, and we would like to inform you about our data collection and use of data.

1) Collection, processing and use of personal data

You can visit our website without disclosing personal information. Personal data is collected only if you voluntarily provide us with such information when you place an order, open a customer account or subscribe to our newsletter. All data is treated strictly confidential by us. Your customer data is stored and processed by us observing most strictly the provisions of data protection law. We collect, store and use personal data exclusively to satisfy and process your order and for our own marketing purposes.

2) Data storage

We note that IP data of the subscriber is saved to facilitate a simpler purchase process by using cookies, provided that this function is enabled in your browser. For the later processing of an order also the name, the address, telephone number, e-mail address, date of birth and credit card number of the purchaser will be stored. The data provided by you is required to perform the contract and to process measures prior to the contract. Without this data we cannot conclude the contract with you. No data will be transmitted to third parties, except the credit card information which will be disclosed to the processing bank institutions and payment services to charge the purchase price, as well as the address and contact details to the shipping companies we instruct to deliver the goods and to our tax advisor to comply with our fiscal obligations. After a purchase transaction is aborted, the stored data will be deleted, provided no further registration is intended. In case a contract is concluded all data relating to the contractual relationship will be stored until the fiscal period of record-keeping (7 years) has elapsed, and may be deleted thereafter upon request, unless further service or support is desired. The data processing is based on the statutory provisions of § 96 para 3 TKG as well as Art 6 (1)(a) (consent) and/or (b) (necessary for the performance of a contract) of the GDPR

3) Integration of the Trusted Shops Trustmark

To display our Trusted Shops trustmark and collected ratings, if any, as well as for the offer of Trusted Shops products to customers after the placement of an order, the Trusted Shops trustmark is integrated on our website. The processing of personal data for direct marketing purposes we carry out, in view of weighing of interest, for the legitimate interest of optimal marketing of our offer. The trustmark and the services marketed by it are offered Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. When the trustmark is clicked, the webserver automatically stores a so-called server logfile which, e.g., includes your IP address, date and time of your query, transmitted data volume and the requesting provider (access data), and which records the query. This access data is not processed and will be overwritten no later than seven days after you visited the website. Any other personal data will be transferred exclusively to Trusted Shops, if you decide to use Trusted Shops after having finished your order or if you already registered for such use. In this case the contractual agreement between you and Trusted Shops applies.

4) Note regarding e-mail advertising

You may subscribe to our newsletter on our website. For this we need your e-mail address and your declaration that you consent to the subscription to the newsletter. If you subscribe to the newsletter, we will use your e-mail address for our own marketing purposes until you unsubscribe. You may unsubscribe at any time by clicking on the “Unsubscribe“ link in the newsletter, or by sending an e-mail to service@welovefurs.com. We then promptly delete your data related to newsletter mailing.

5) Your rights

You basically have the right to be informed, of rectification, deletion, limitation, portability, withdrawal of consent and objection. If you believe that the processing of your data does not comply with data protection law or that your data protection rights have been violated in any other way, you may complain to a supervising authority. In Austria, the supervising authority is the data protection authority (“Datenschutzbehörde”). If you have questions with respect to our data protection standards, or want to have existing data deleted or object the use or transmission of your data for marketing purposes, please send an e-mail to service@welovefurs.com or a letter to:
WeLoveFurs GmbH, Vorgartenstrasse 129-143/2/1, 1020 Vienna, Austria

6) Use of the contact form

Personal data is collected if you voluntarily disclose it in the process of contacting us or registering to our services. We use your data exclusively to be able to provide you with the desired information or services, i.e. only such information and data is stored and processed which is absolutely necessary to answer your request or to process the order. Your data will not be disclosed to third parties. In case of contact without subsequent registration of a customer account your data will be deleted from our customer data base immediately, if you desire so.

7) Cookies

Our website uses so-called cookies. Cookies are small text files that are downloaded onto your device using your browser. They do no harm. We use cookies to design our offer user-friendly. Most of the cookies used by us will be deleted from your hard drive at the end of a browser session (so-called sessional cookies). Some cookies stay on your device until you delete them. They allow us to recognise your browser at your next visit and to fill out forms automatically. If you desire, you can configure your browser to inform you whenever a page uses cookies and allow them on a case-by-case basis. Our partners are not allowed to collect, process or use personal data via our website using cookies. All data is processed pursuant to the legal provisions of § 96 para 3 TKG and Art 6(1)(a) (consent) and/or f (legitimate interests) GDPR. Our interest in the meaning of GDPR (legitimate interest) is to improve our offer and our web presence.

8) Google Analytics

In order to permanently improve and optimise our offer, we use so-called tracking technologies. For this purpose we use the services of Google Analytics. This website uses Google Universal Analytics, a web analytics service provided by Google Inc. (“Google”). Google Universal Analytics uses cookies stored on your computer and enable an analysis of your use of the website. The information collected automatically by cookies about your use of this website are as a rule transmitted to and stored on a Google server in the United States. At the same time, as IP anonymization is enabled on this website, the IP address will be shortened before being transmitted within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be sent to a Google server in the USA and shortened there. By order of the operator of this website Google will use this information to analyse your use of this website, to create reports of the web site activities and to provide other services connected with the use of the website and internet to the operator of this website. Generally, Google does not associate the IP address, transmitted from your browser through Google Analytics, with any other data held by Google. You can prevent the storage of cookies by selecting the relevant settings in your browser software; however, please note that disabling cookies may limit your access to some features of our website. Further, you may prevent the data generated by cookies and related to your use of the website (incl. your IP address) from being recorded and processed by Google by downloading and installing the browser plugin available through the following link: http://tools.google.com/dlpage/gaoptout?hl=de. An opt-out cookie will be set which prevents future collection of your data when visiting this website. For detailed information regarding terms of use and data protection please see http://www.google.com/analytics/terms/de.html (currently available only in German) and https://policies.google.com/?hl=en&gl=de. Please note that Google Universal Analytics has been extended on this webite to grant an anonymised collection of IP addresses (so-called IP masking) We further use Google Universal Analytics to evaluate data from AdWords and the Double-Click-Cookie for statistical purposes. You may deactivate this, if desired, via the ads preferences manager (http://www.google.com/settings/ads/onweb/?hl=de).

9) Use of Facebook Social Plugins

Our website uses so-called Social Plugins (“Plugins”) of the social network Facebook that is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The Plugins are labelled with a Facebook logo or the addition “Soziales Plug-in von Facebook” or “Facebook Social Plugin”. The list and the look of the Facebook social plugins can be viewed here: http://developers.facebook.com/plugins If you visit a page on our website that contains such Plugin, your browser will establish a direct link to the Facebook servers. The content of the Plugin will be transmitted by Facebook directly to your browser and integrated by it on the website. By integrating the Plugin Facebook obtains the information that your browser has visited the relevant page on our website, even if you do not own a Facebook account or are currently not logged onto Facebook. This information (including your IP-address) will be transmitted directly to and stored on a server of Facebook in the United States by your browser. If you are logged on to Facebook, Facebook can directly allocate the visit to your Facebook account. If you interact with the Plugin, e.g. by pushing the "Like"-button or by posting a comment, the relevant information will also be transmitted directly to and stored on a Facebook server. The information is further published on Facebook and displayed to your Facebook friends. Facebook can use this information for the purposes of advertising, market research and tailor-made layout of Facebook pages. For this purpose Facebook creates utilisation, interest and relationship profiles, e.g. to evaluate your use of our website with respect to the ads shown to you on Facebook, to inform other Facebook user of your activities on our website and to provide other services connected with the use of Facebook. If you do not want Facebook to allocate the data collected via our website to your Facebook account, you have to log out from Facebook before visiting our website. To find out more about the purpose and scope of collection, further processing and use of the data by Facebook, and to learn about the your rights in this respect and how you can customize your browser to better protect your privacy, please see the data privacy policies of Facebook: http://www.facebook.com/policy.php
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